We've made an update to the Voice AI snapshot.
Note
: This does NOT affect the main SmartDirectoryAI snapshot. This only applies to users who have imported the separate Voice/Conversational AI Agent snapshot.What Changed
The
Reply To Email - Outbound Call
workflow has been deleted. It was a remnant of a previous version of the snapshot, and was firing unexpectedly.How To Apply This Update
If you've already imported the Voice/Conversational AI snapshot, the easiest way to apply this update is to disable or delete the
Reply To Email - Outbound Call
workflow in your account:- Login to your HighLevel account, go to your SmartDirectoryAI sub-account, and navigate to the Automationoption in the left-hand menu.
- Under the Workflowstab, open theConversational AIfolder.
- Locate the Reply To Email - Outbound Callworkflow. Click the 3 dots on the right-hand side.
- Click Draft workflowto unpublish/disable the workflow. Or, clickDelete workflowto delete it altogether.
Why This Matters
This is a small update, but it's necessary to prevent the
Reply To Email - Outbound Call
workflow from firing unexpectedly. Again, this update only applies if you've imported the Voice/Conversational AI snapshot, which is separate from the main SmartDirectoryAI snapshot.