I'm running into an issue where your system flags a listing as a duplicate contact if the phone number is already in use by another entry.
While blocking duplicates makes sense for identical listings, it creates a bottleneck for unique businesses that happen to share a contact number. For example, a local non-profit or parent organization may own and operate a farm, a food shelf, and a job service center—all with entirely unique names, websites, and physical locations, but utilizing a centralized main phone line.
Could you implement a feature that allows duplicate phone numbers if the business name and physical address are entirely unique? This would prevent true duplicates while allowing distinct sub-brands or multi-location businesses to be listed correctly.